FAQ

The contract is with whomever signs our statement of work, so if your client signs this, then the invoice will go directly to them. So theoretically, yes, we can invoice the client but let us know before we start.

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Simply sign the brief statement of work that we send, which summarises project requirements. When we have the signature, we can get straight to work.

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After the final question set is agreed, we set it up on our system and collect the interview responses.

Once we’ve hit the target number, we provide Excel data tables within the timescales agreed with you.

This can be followed up with a PowerPoint presentation containing a review of the data (usually following 2 to 3 days after the data tables).

For quick consumer surveys, the whole process can take less than a week.

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For a consumer opinion poll, it will usually be completed within 2 days of receiving the signed-off questionnaire.

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Yes, we use a number of data presentation techniques to simplify understanding the results that we collect.

These presentation techniques include bar charts, pie charts and histograms, among others. We also pick out the key story lines or data differences. Just ask for a PPT report when getting a quote.

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We use a number of statistical techniques to analyse data, including: cross breaks, percentages, means, averages, net scores, standard deviation and perceptual mapping.

We can even go as far as conjoint, cluster and regression analysis. Good old percentages in an Excel data table usually work well though.

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