Advice & FAQ

We send the company who owns the contact database or CRM an email that contains a link to the survey.

The link can be put in a covering emailing, text, tweet etc. We advise clients to send the link to their contacts/customers as trust is higher (and consequently response rates) and it saves getting into complicated GDPR conversations through us having customers’ personal contact details. We collect the data that comes back through that link anonymously.

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Yes, we can do interviews in the UK or internationally.

We can also advise you on the best people to interview, how to access them and the sample size needed.

Just tell us the kind of person who would be a good customer for you.

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Yes, if you have their contact details, we can certainly do this. Our parent company, Sapio Research, are the experts for this type of research.

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Unfortunately, we cannot give you the contact details of the respondents as everything is done anonymously and confidentially. The ‘GDPR police’ would get very upset.

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We cannot guarantee what the headlines will be; consumer behaviour can be difficult to predict. Besides, if you know the results for sure, what’s the point in a survey?!

However, we can advise you on how each question supports headlines and the type or reliability of consumer opinions you might get.

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Yes, we can send you one, depending on what you are trying to do.

We’ve created and overseen hundreds of questionnaires and we’re experts in PR research.

If you’d like a template, then we’d be happy to send one, just ask.

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